Ovation
by Ovation
Ovation is an actionable restaurant review app that actually drives revenue by allowing restaurant managers to address feedback on the spot. With Ovation, restaurants are able to find out how their on- and off-premises customers are feeling, fix any issues in seconds, get more 5-star reviews, and have an easy-button for insight and retention. This new integration between Raydiant and Ovation will allow Raydiant users to leverage Ovation at their in-person locations through Raydiant-enabled digital signage. Raydiant and Ovation empower restaurants to easily and instantly solve concerns and drive more business.
A restaurant review app for quick customer insights
The Ovation app provides a convenient and efficient way for guests to provide feedback on their experience, allowing businesses to quickly and easily gather valuable insights and make improvements. Guests simply scan a QR code and begin providing detailed and specific feedback, with options to share ratings, comments, and photos.
Ovation ensures customers leave happy
Receive in-the-moment feedback, which can be used to identify and address immediate needs or specific areas of improvement. Restaurants can promptly take action to respond to the feedback, resolving issues or making changes to improve a guest’s overall restaurant experience before they leave the establishment.
Leverage data from the feedback platform to drive revenue
Gain real-time analytics and reporting data for a more holistic view of customer satisfaction. Track guest feedback over time to measure the effectiveness of any changes implemented in response to guest feedback, and build on your learnings to boost customer loyalty and, ultimately, revenue.
In-location marketing with Ovation
Are you running multiple digital screens or TVs? Maximize your marketing efforts by displaying branded promotional content alongside your Ovation QR codes. Engage your customers with content such as membership rewards programs, giveaways with QR codes, or promotions.
How we integrate
Ovation is available as part of our In-Location Experience Marketplace and is accessible from the Raydiant dashboard. This integration creates a closed feedback loop, where customers share feedback and businesses can take action on the spot. Along with this integration, Raydiant customers have access to the entire Raydiant ecosystem, which includes custom background music, video streaming content, social walls, occupancy tracking, AR technology, and more.