Dear rule-breakers,
difference-makers,
and questioners:
We want you!
At Raydiant, we have a set of beliefs that help guide how we work, play, and
solve big problems together. If these align with what you value, there just
might be a role with your name on it.
We are passionate about:
- Put the customer at the center of everything we do.
- We take extreme ownership of our results.
- Across the entire company, everyone is taking action that drives results every single day.
- Push for high standards; we want to continue to be a brand that customers love.
- Stay scrappy & frugal.
- Learning keeps us in motion – and we promote it across the company.
By practicing these principles day after day, we will succeed at reaching our
vision and be a place where every member of our (work) family can do what
they love every single day.
Account Executive
Apply for This Job
LOCATION: San Francisco, California
TEAM: Sales
POSITION: Full-Time
More than half of all new televisions are being sold to businesses.
But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy and we need your help.
Founded in April 2017, Raydiant enjoys support and financial backing from top strategic and technology investors, including Bloomberg, Inc., Transmedia Capital, 8VC, Atomic VC, and Ron Conway. Our customers include Bank of America, Wahlburgers, Chick-fil-A, Harvard University, the Dallas Mavericks, CiCi’s Pizza, and Westin. Our team consists of seasoned engineers and executives with deep backgrounds in relevant industries. We recently announced Mark Wahlburger as an Advisor, Brand Ambassador and Investor!
Objectives of this Role
* Represent our company, with a comprehensive understanding of our offerings
* Research consumer needs and identify how our solutions meet them
* Ability to quickly respond to a high velocity of Inbound leads and close them
* Attain and overachieve monthly revenue and new customer goals
Skills and Qualifications
* A strong desire for a career in tech sales
* Strong desire to work hard and win
* Ability to work with cross functional departments to close deals
* Prior experience with Inside Sales, B2B Sales, Lead Generation, Prospecting is helpful
* Excellent communication, interpersonal, organizational and telephone skills
* Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
* Ability to analyze business opportunities and read situations well
* Ability to gather and use data to inform decision making and persuade others
* Ability to develop compelling strategies that deliver results with a strong attention to detail
* Ability to work in a fast-paced, startup environment
Customer Success Advocate
Apply for This Job
LOCATION: San Francisco, California
TEAM: Customer Success
POSITION: Full-Time
More than half of all new televisions are being sold to businesses.
But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy and we need your help.
Founded in April 2017, Raydiant enjoys support and financial backing from top strategic and technology investors, including Bloomberg, Inc., Transmedia Capital, 8VC, Atomic VC, and Ron Conway. Our customers include Wahlburgers, Chick-fil-A, Harvard University, the Dallas Mavericks, CiCi’s Pizza, and Westin. Our team consists of seasoned engineers and executives with deep backgrounds in relevant industries.
Objectives of this Role
• Answer technical support questions via email and phone
• Work with engineering team members to find solutions for unusual issues
• Identify and file clearly-defined, actionable bugs
• Write and maintain customer-facing knowledge base
• Provide white-glove onboarding experience for new customers, including helping customers by setting up some of their content (like menus or presentations) and teaching them how to be successful with our tools
Are you a fit?
• You have at least 1 year previous technical support experience
• You have outstanding verbal and written communication skills in written and spoken English
• You have endless empathy for less technical users, and a desire to educate
• You get pleasure out of learning new things
Bonus points:
• Previous experience using Zendesk
• Fluent in written and spoken Spanish
• Have filed comprehensive bug reports to Engineering
• Experience with Adobe Creative Suite or similar software
Growth Engineer
Apply for This Job
LOCATION: San Francisco, California
TEAM: Marketing
POSITION: Full-Time
More than half of all new televisions are being sold to businesses.
But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy and we need your help.
Founded in April 2017, Raydiant enjoys support and financial backing from top strategic and technology investors, including Bloomberg, Inc., Transmedia Capital, 8VC, Atomic VC, and Ron Conway. Our customers include Wahlburgers, Chick-fil-A, Harvard University, the Dallas Mavericks, CiCi’s Pizza, and Westin. Our team consists of seasoned engineers and executives with deep backgrounds in relevant industries.
Objectives of this Role
We’re looking for an engineer who is comfortable jumping around the tech stack to properly integrate our systems with third-party tools and analytics frameworks while being comfortable communicating with stakeholders.
Are you a fit?
* You care about results, love experimentation, and are giddy when you see a graph go up and to the right
* You like digital marketing and operations, leveraging domain expertise in digital marketing best practices; you are a problem solver with everything you develop to improve our site experience and drive customer action
* You enjoy optimizing funnels to drive customers to a goal, and then connect them into e-commerce, operations and sales systems to ship products to them with tracking
* You have 4+ years experience as a software engineer
* You have strong Javascript and Python skills
* You have experience with e-commerce platforms like Chargebee and Shopify and Magento, tying them into sales systems like Salesforce and financial backends, occasionally using integration tools like Zapier
* You have experience with Wordpress
* You have integrated a variety of tools to measure, analyze, or visualize online acquisition channels; you are experienced with Google Analytics, Facebook audiences, Google Ads audiences, and instrumentation systems such as Segment
* You have significant git fu and can explain what cherry-picking is
* You thrive working with a diverse, cross-functional team (engineering, marketing, sales, and business operations folks), and can manage a project plan in order to communicate progress and deliver solutions
What You'll Be Doing
* Improve Raydiant's conversion rate on key customer goals and KPIs
* Jointly own the elements of our tech stack that drive our customer acquisition efforts, including Segment, GA, the data warehouse, GTM/Facebook audience management
* Work with the Growth team to determine which tools are best-suited for our needs and tech stack
* Collaborate with the rest of the engineering team to determine the best way to integrate new tools with our existing systems, such as Segment Personas
* Execute integrations and provide support for anyone using our digital marketing tools
* Work within our exquisitely tuned Trello-based weekly sprint cycle, closing out cards, giving demos, and merging into the promotion pipeline for deployment
* Improve conversion rates and drive growth through A/B testing using Google Optimize
* Selecting appropriate segments for key marketing messages in Mailchimp, while ensuring those messages are properly instrumented with UTM parameters to help conversion
Bonus Points
* You know ES7, React and Redux
* Experience working with Pandas
* Experience working with APIs using Python/Node
* Solid HTML/CSS skills
* You can show us some production-ready work on your GitHub account
Growth Marketer
Apply for This Job
LOCATION: San Francisco, California
TEAM: Marketing
POSITION: Full-Time
More than half of all new televisions are being sold to businesses.
But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy and we need your help.
Founded in April 2017, Raydiant enjoys support and financial backing from top strategic and technology investors, including Bloomberg, Inc., Transmedia Capital, 8VC, Atomic VC, and Ron Conway. Our customers include Wahlburgers, Chick-fil-A, Harvard University, the Dallas Mavericks, CiCi’s Pizza, and Westin. Our team consists of seasoned engineers and executives with deep backgrounds in relevant industries.
Objectives of this Role
* Establish strategies and metrics to further accelerate our aggressive multi-channel revenue growth
* Measure, manage, optimize, analyze, and experiment upon the end-to-end customer lifetime funnel, from acquisition to retention and referral.
* Manage our paid marketing spend across Facebook, Google, and other channels like Capterra.
* Manage our social media and content programs
* Grow and support our direct sales and channel operations with tools, content, and
* Manage a team of growth professionals
* Work with our product team to establish product initiatives to help drive growth
Are you a good fit?
* You care about results, love experimentation, and are giddy when you see a graph go up and to the right
* You like digital marketing and operations, leveraging domain expertise in digital marketing best practices
* You enjoy optimizing funnels to drive customers to a goal, and then connect them into e-commerce, operations and sales systems to ship products to them with tracking
* Impeccable written and oral communication skills
* You have a bias for action
* Adept with Google Analytics, Facebook Business Manager, Google Ads, Segment, Mailchimp, Salesforce, and marketing automation (we use Autopilot)
* 6+ years’ experience in growth marketing, conversion rate optimization, and paid acquisition, with B2B experience preferred
* You can show us work you’re proud of, and have references to back it up
Principal Fullstack Software Engineer
Apply for This Job
LOCATION: San Francisco, California
TEAM: Engineering
POSITION: Full-Time
More than half of all new televisions are being sold to businesses.
But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy, right now, and we need your help.
You will contribute directly as part of our IoT product engineering team building amazing new features for our rapidly growing customer base, which spans over eight major verticals, and includes a focus on remote work.
We’re looking for an engineer who is comfortable moving throughout our tech stack, back-end to front-end, to develop features that meet our chief product officer’s ambitious and exciting vision.
Raydiant is seeking a Principal Fullstack Software Engineer to design, build, and deploy new features to a global customer base. We are located in downtown San Francisco’s Financial District, accessible by major transportation (BART, ferry, bus).
In this role, the Principal Software Developer will be working within a scrum team, reporting to the VP of Engineering, delivering high-quality, well-architected code that scales, handling tens of thousands of requests per minutes for features and use cases across multiple products alongside integrations with a dozen partners, some of them *very* large.
Required Experience
Computer Science, Physics, Math, Engineering, Chemistry or related BA/BS degree
Eight to ten years professional experience, ideally working in a software company with the title of Principal Software Engineer, Senior Member of Technical Staff, or higher
Especially open to curriculum designers and presenter from dev bootcamps
Three to four years of experience with strong architectural and system design skills in backend technologies such as Javascript/Node.js, React, Python and Go
Docker, docker-compose and experience with multicontainer environments
AWS experience, especially with CloudFormation, EC2, VPCs/networking, and lambdas
Relational database experience, such as RDS/Aurora
ElasticSearch experience, including log shipping and log analysis
Metrics and monitoring experience (Prometheus and others)
Authentication experience including oAuth2 and standard LDAP
Deep “git fu”: github, PR process, able to explain what cherry-picking and squash are for
Experience with modern SaaS build services (Codeship/Circle CI/Travis CI)
REST API design and implementation using Java, Python, Node.js or Go
Agile software development experience
Responsibilities
Owns the design and implementation of major areas of our offering, spanning multiple features or services
Helps define and extend the core processes used by the team
Implements key new tooling, test frameworks, automation used by all developers every day
Capable of designing and coding significant new functionality spanning multiple features from scratch and shipping it successfully without bugs
Able to effectively communicate status and future design thinking in a concise way for a group of engineers collaborating on a feature
Mentors developers on developing new designs and gathering feedback
Able to break down a feature design into component tasks and guide other developers on executio
Communicates well with partners and customers, documenting requests and updating everyone on progress
Preferred Skills/Experience
Experience with React front end and Go backend
Experience with agile development in a one-week cycle using pairing
Experience building automated deployment promotion pipeline (i.e., build, test, deploy) using AWS services
Books We Like
The Hard Thing about Hard Things
The Five Dysfunctions of a Team
Good to Great
The Innovator’s Dilemma
Why You Should Work Here
Solving an obvious problem that’s right in front of you that everyone else is oblivious to
Super low ego, science driven, architectural development style
Learn how to ship massive combined IoT hardware/software releases, live, using one-week sprints and Trello
Technical discussions so intense they will make your brain leak and your heart beat faster
Sales Development Representative
Apply for This Job
LOCATION: San Francisco, California
TEAM: Sales
POSITION: Full-Time
More than half of all new televisions are being sold to businesses.
But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy and we need your help.
Founded in April 2017, Raydiant enjoys support and financial backing from top strategic and technology investors, including Bloomberg, Inc., Transmedia Capital, 8VC, Atomic VC, and Ron Conway. Our customers include Bank of America, Wahlburgers, Chick-fil-A, Harvard University, the Dallas Mavericks, CiCi’s Pizza, and Westin. Our team consists of seasoned engineers and executives with deep backgrounds in relevant industries. We recently announced Mark Wahlburger as an Advisor, Brand Ambassador and Investor!
Objectives of this Role
The Sales Development Representative (SDR) is responsible for identifying and creating new qualified opportunities for the Account Executive team. This role manages the inbound & outbound campaigns of the sales division by qualifying active buying interest and identifying critical decision makers to successfully position the Raydiant value proposition. SDRs who establish high performance and are strong representations of the Raydiant Core Values with have potential for new challenges and career advancement within the sales team.
Your Daily Adventure Will Include:
* Making 80+ outbound phone calls each day
* Creative outbound prospecting within your named accounts
* Leveraging sales tools such as LinkedIn to network with potential customers
* Achieving and exceeding weekly/monthly metrics (appointments, qualified leads, new contacts, etc.)
* Gain business knowledge through researching how different businesses operate, leadership structures, what their pain points are and challenges they face everyday
* This is an individual contributor role that reports to a sales manager who values in-the-moment coaching, weekly one on ones as well as autonomy to allow you to own your success
* Pipeline organization and collaboration with Account Executives for qualified meetings
* Daily team huddles to celebrate wins and share goals
* Base salary + Commission = uncapped earning potential
Basic Qualifications:
* Have the ability to think on your feet in a conversation and answer unexpected questions with ease
* Demonstrate empathy for customers struggles and challenges
* Intellectually curious
* Resilient in the face of objections
* Willingness and desire to work in a fast-paced and high growth environment
* Have a passion for sales and sales processes
* You are good at finding ways to motivate yourself and your teammates. Camaraderie and Team Spirit is the name of the game around here
* Highly organized and able to adapt to changing priorities
* You feel confident using programs like SalesForce and LinkedIn. If you haven’t used them, that’s ok! You have had to learn new programs before and have a knack for picking them up quickly
Senior Accountant
Apply for This Job
LOCATION: San Francisco, California
TEAM: Finance
POSITION: Full-Time
Senior Accountant, San Francisco: Make an Impact at a Hyper-Growth Startup
More than half of all new televisions are being sold to businesses. But to use them, businesses either need to improvise (think Chromecast and an old Android, or a DVD player playing on loop) or spend tens of thousands of dollars on racks of hardware and bespoke software. Yes, it's really that bad.
But it's easy with Raydiant.
At Raydiant, our hardware and cloud software unlocks the power these displays by making it easy to display media (like video or music), information (like menus or flyers), and interactive content (like teleconferencing or whiteboards) at a price that any business can afford.
We're growing like crazy and we need your help.
We are seeking a motivated, growth-oriented accountant to build and lead our accounting and finance operations. The Senior Accountant is responsible for all areas related to financial reporting and close. Your challenge is to drive efficiencies in financial reporting and business intelligence as we scale by leveraging technology and a relentless focus on process improvement and challenging the status quo.
This position reports directly to the Director of Finance and Accounting.
Required Experience
- Bachelor degree in Accounting, or equivalent.
- 2-4 years of experience in accounting
- Demonstrated and working knowledge of GAAP with the ability to interpret and convey the accounting implications to non-accounting teams
- Experience with Accounting Systems, specifically QBO and Bill.com
- Strong Excel spreadsheet skills
- Strong analytical skills along with sound judgment
- Team player with excellent interpersonal communication and organizational skills
- Experienced flux analysis skill set in a dynamic business environment
- Excellent written, oral communications and interpersonal skills, including the ability to work collaboratively and build strong relationships across the organization
- Keen to meet deadlines with the ability to multiple tasks, committed to high quality in a fast-paced environment
Responsibilities
- Participate in the accounting close including month-end close, data analysis, journal entries and account reconciliations in accordance with our close calendar.
- Specifically, own the processes and perform the necessary tasks related to AP, AR, Cash, Credit Cards, and Accruals on a daily basis and for month end close purposes.
- Assist or prepare schedules to support regulatory, statutory, or management reporting, ensuring accuracy and timeliness
- Assist in special projects as assigned by management.
- Propose and implement enhancements and improvements to assigned areas, including cross-functional collaboration and documentation of controls, policies, and procedures
- Analyze current and propose new accounting policies and procedures when needed, and understand the impact on the company.
- Ability to perform complex fluctuation analysis for Income Statement, Balance Sheet and projects with the capability of identifying issues with a thorough understanding of the business operations
- Assist in workflow and system enhancement design and implementation, and ensure proper testing of related system revisions are within department standards
- Participate in various automation projects for our enterprise accounting and reporting system
- Ability to solve practical problems and deal with a variety of situations; ability to documentation/formalization of procedures
Preferred Skills/Experience
- CPA certification or working toward a CPA certification or equivalent
- Public accounting experience
- Experience with design and implementation of internal controls
- Systems experience with Expensify, QBO, Intacct, Netsuite, and Bill.com
Why You should Work Here
- Be a part of a low ego, high-performance team
- One of the first 30 people in a very fast-growing company
- Be one of the core drivers of the company's success
- Work with an amazing engineering team and a very successful go-to-market team
- Potential to take on more responsibility as the company grows
Join the thousands of happy customers:
Get Raydiant Now
Order Raydiant online and start boosting your business today, with a 30-day money back guarantee.