Get meaningful feedback with a touch of a button. HappyOrNot’s touch screen feedback kiosks allow you to directly collect customer experience feedback in the form of smiley face surveys. Identify and rectify customer experience pain points in the moment, before they leave. For larger retailers and businesses, HappyOrNot’s analytics dashboard helps visualize large amounts of customer experience data, giving you the opportunity to know exactly when and where feedback was given. Gather the feedback you need to make your customer experience great.
Intuitive feedback ratings with smiley face surveys
With HappyOrNot’s touch screen feedback terminal, guests can easily rate their experience with smiley faces. It’s the easiest, most convenient way to collect instant customer feedback. As neutral feedback is not exactly helpful, HappyOrNot offers four smiley options: 2 positive and 2 negative. Understand what works, and what doesn’t to improve the customer experience!
Transform your business with the press of a HappyOrNot button
In business, the customer is always right. With HappyOrNot, get instant customer input to see whether or not your ideas are good for your business. Trying something new at one location? Let customers decide whether or not they like the changes. Leverage customer feedback to make the best decisions for your business.
Use HappyOrNot Analytics to get to the root of the problem
Let HappyOrNot do the hard work for you, from mining customer feedback to investigating root causes and connecting the feedback to defined times and places. Use your HappyOrNot analytics to make informed, data-driven decisions to improve the customer experience, streamline operations, and boost your business performance.
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