The work-from-anywhere movement isn’t going anywhere. Before COVID-19, there were about 7 million people working remotely in the US. Now, experts project that 36.2 million Americans will be working remotely by 2025. With this shift comes the need to shift our thinking on workplace communication. A disheartening 54% of remote workers say they feel disconnected from their company and workmates. This has a real impact on their engagement and productivity, not to mention on the company culture as a whole. Email and instant messaging can only get you so far. To build a strong, connected team—whether in the office or dispersed—you need more meaningful communication.
Why We Need Better Communication for Remote Workers
The struggles of workplace communication only get more complicated when you’re dealing with remote and hybrid workers. Sure, you can send a Slack message or shoot out an email, but these can easily go unnoticed or ignored. Plus, they lack the impact of an in-person meeting or chat that builds relationships and gets our best ideas off the ground. Remote workers are left feeling lonely, isolated, and unappreciated—and, more often than not, left out of the loop. Doesn’t sound like a recipe for success, does it?
There’s a reason why co-working spaces are so popular: people thrive with at least some human interaction. Email, texts, and instant messages may get important snippets of information across, but they lack the gravitas of face-to-face communication. These more are the moments of communication that stir up motivation, break the ice between team mates, and spur people on to do their best work. If you’re managing a remote team, here are some eye-opening statistics that outline the importance of clear and consistent workplace communication.
How Good (and Bad) Communication Affects Remote Workers
- Communication is listed as one of the top three challenges of remote workers.
- 74% of employees say they feel they’re missing out on company information.
- 33% of workers said lack of communication had the most negative impact on their morale.
- 80% of Americans say employee communication is an important part of building trust in their employers.
- Companies that have connected employees and teams see a 20-25% increase in productivity.
- Businesses that communicate effectively with their employees have a 50% lower employee turnover on average.
- 54% of employees polled listed a connected workplace culture as the reason they stayed at a company longer.
How to Stay Connected with Remote and Hybrid Teams
An All-in-One Digital Communication Tool
What if you could combine the face-to-face, real-time communication of video chat with the easy document sharing and on-screen messaging features of tools like Google Docs and Slack? Our SecondScreen solution offers all of this functionality in an all-in-one, turn-key system. It provides convenient plug-and-play technology that instantly turns your office TV screens or tablets into a workplace communication stations that operates separately from an employee’s main workstation. This enables them to jump on a quick call, ask or answer a question, or virtually visit with team mates—all while staying in the “flow” of their work. A scalable solution for businesses large and small, it’s an easy out-of-the-box solution, whether your team is made up of 10 or 100,000.
Enjoy Face-to-Face Communication
How many relationships have been strained due to a misconstrued text message? The same goes for your workplace communication, and miscommunication in the workplace can be costly, slowing or halting production, introducing expensive errors, and causing rifts between employees. Face-to-face communication clears up many of these communication problems, introducing the facial expression and vocal intonations needed to understand each other more clearly. SecondScreen uses video conferencing software and HD audio, allowing you to virtually visit with remote workers almost as if they were in the same room with you. Body language and facial expressions can give you the sense when an employee understands what you’re saying and when they need more clarification. And don’t underestimate the impact of a smile or kind word—they go a long way in making remote workers feel included and appreciated.
Jump into Virtual Meetings with Ease
Sick of searching through your emails last minute to find that meeting invite or passcode? SecondScreen takes all the extra steps out of virtual meetings, letting you jump into a meeting—and even between meetings—with ease, and without a calendar invite or meeting ID. With the click of a button, you can connect with workers from all over. All-hands meetings, huddle sessions, performance reviews, employee trainings, webinars, team events, conferences, and company parties—you can do it all virtually. Plus, SecondScreen works with some of the most popular video conferencing platforms—including Zoom, BlueJeans, WebEx, and Microsoft Teams.
Collaborate Like You’re in the Same Room
Collaboration enables your employees to shine, and your best business ideas to flourish, by using each worker’s special skills and unique ideas. Without collaboration, you don’t have a team, you just have a group of workers. There’s no working together, learning from each other, or contributing to an ever-expanding circle of knowledge. Keep the energy up and the group dynamic strong by onboarding digital collaboration tools for your remote team. SecondScreen brings all the tools needed to meet and work together: from video chat to document sharing to on-screen messaging.
Share Projects, Documents, and Edits in Real Time
Make sure that your remote workers are on the same page and on task with easy document sharing and editing as part of your virtual communication hub. SecondScreen lets you share important documents and visual aids, even letting team members make on-screen edits in real time. Got an important company announcement to share or want to keep a live news feed or industry updates visible? SecondScreen’s messaging function allows you do to share it all on the same screen while video conferencing.
Want More Tips for Building a Happier Team?
This blog post is the fifth of five in this series. For an overview of all five tips, or a deep dive into the employee/customer experience connection, download our white paper today.