Retail

Kiosk Personalized Interactive Displays Drive Sales Through Customer Engagement

When discussing what today’s consumers are looking for, you’ll hear market analysts utter these same two things: a personalized customer experience and self-service technology. Raydiant’s newest offering, Kiosk, enables businesses to offer both, allowing them to customize an interactive in-location experience for their customers using touch-screen technology. Here are a few ways Kiosk can help you engage customers with your brand and create repeat customers and raving fans. A Fully…

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5 Things Your Business Needs to Go Contactless

Restaurants, stores, and other businesses that serve the public are seeing the need for contactless services. The contactless trend was already gaining momentum, but the coronavirus pandemic put it into turbo, and retailers and restaurants especially are looking for ways to go “touch free” in every aspect of the shopping and dining experience. If you’re looking to go contactless for some or all of your public-facing transactions, here are a…

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The Great Reopening of Retail: Insights From 500+ Retail Sales Associates

The Great Reopening of Retail: Insights From 500+ Retail Sales Associates [Research]

Retailers need open stores to make money. While small businesses remain divided over when and how to reopen, too many people have ignored the obvious question: what do the sales associates think? Research proves that sales associates determine the success or failure of the stores where they work. Customers who work with associates are more likely to make purchases and tend to spend more money than customers who do not.…

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Peapod Digital Labs Consumer Research and Insights Lead Raina Rusnak Weighs In On How Consumer Behavior Is Changing

Peapod Digital Labs Consumer Research and Insights Lead Raina Rusnak Weighs In On How Consumer Behavior Is Changing

This article is part of Raydiant’s Consumer Behavior series which interviews top industry experts to better understand the effects that the COVID-19 pandemic is having on consumers, how businesses can adapt to these changes and how it will shape shopping experiences in the future. The following is an interview we had with Raina Rusnak, Consumer Research and Insights Lead, Peapod Digital Labs. How has consumer behavior evolved over the past…

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Happy Returns Sr Manager of Location Partnerships Rachel LaConti Gives Her Take On The Re-Opening of Brick and Mortar Retail

Happy Returns Sr Manager of Location Partnerships Rachel LaConti Gives Her Take On The Re-Opening of Brick and Mortar Retail

This article is part of Raydiant’s Re-opening of Brick and Mortar series which interviews top retail industry experts to better understand the effects that the COVID-19 pandemic is having on the sector, how retailers should prepare for the re-opening and what trends, challenges and changes are expected over the next few months.  The following is an interview we had with Rachel LaConti, Senior Manager of Location Partnerships at Happy Returns. What…

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The Store, WPP's Global Practice Former CEO Gwen Morrison Shares Her Thoughts On How Consumer Behavior Is Changing

The Store, WPP’s Global Practice Former CEO Gwen Morrison Shares Her Thoughts On How Consumer Behavior Is Changing

This article is part of Raydiant’s Consumer Behavior series which interviews top industry experts to better understand the effects that the COVID-19 pandemic is having on consumers, how businesses can adapt to these changes and how it will shape shopping experiences in the future. The following is an interview we had with Gwen Morrison, CEO of The Store, WPP’s Global Retail Practice (retired) How has consumer behavior evolved over the…

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Raydiant Links with Soundtrack Your Brand

Pairing What Customers See with What They Hear to Create a Totally Immersive Experience Sight and Sound Customer-facing spaces are designed to draw people in, to let them know they’ve found what they were looking for, and to keep them coming back. People talk—you want them talking about your brand. Now, your business can create buzz by lifting the customer experience with bold, engaging signage from Raydiant paired with curated,…

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Reopening Retail in 2020 Insights From 400+ Brick-and-Mortar Operators

Reopening Retail in 2020: Insights From 400+ Brick-and-Mortar Operators [Research]

At the end of 2019, how many brick-and-mortar retailers talked about their strategies to reopen after the worst global pandemic of the last 100 years? Answer: absolutely none of them. The concept that brick-and-mortar stores would have to close their doors to avoid becoming vector points for a deadly virus never entered anyone’s mind. Why would it? Retailers were far too concerned with customer engagement and supply chain management to…

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Curbside Pickup Best Practices for Retailers

Curbside pickup was already gaining momentum for retailers and other businesses, but when COVID-19 hit, curbside pickup orders rose by 208% in just the first 20 days of April. Pre-pandemic, retailers were already convinced that curbside pickup would be a large part of retail’s future, but now this and other forms of low- and no-contact service are vital for a retailer’s success. As retailers start to reopen, retail experts are…

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Which Retail Technologies Will Be Adopted As Retailers Reopen

11 Experts Predict Which Retail Technologies Will Be Adopted As Retailers Reopen

This article is part of Raydiant’s Re-opening of Brick and Mortar series which aims to provide insights, ideas, and resources to business owners and executives to get advice on what retail technologies are flourishing and could help them thrive when re-opening their stores. We’ve collaborated with different executives, business owners, and thought leaders to crowdsource insights and expertise that will ensure this content is timely and helpful as possible. Victoria…

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