Retail

How to Design a Space That Keeps Customers Coming Back

Retail stores and restaurants are competing with each other by providing a higher quality customer experience. In fact, studies show that two out of three businesses compete using customer experience, as it’s quickly become a decider of a business’s success or failure. One way in which stores and restaurants can improve their customer experience is through design. A restaurant or store’s design has a direct impact on how customers view…

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Caroline Baldwin expert panel image.

Essential Retail Editor Caroline Baldwin Shares Her Thoughts on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with the Editor of Essential Retail Caroline Baldwin. What personally excites you the most about the retail industry?  CB: It’s such a huge industry and makes up a significant slice of…

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Carol Spieckerman expert panel image.

Spieckerman Retail’s Carol Spieckerman Shares Her Views on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with Carol Spieckerman, President of Spieckerman Retail. What personally excites you the most about the retail industry? CS: The constant change and innovation. Retail used to be a specialized, insular and…

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Shep Hyken expert panel image.

Best Selling Author Shep Hyken Shares His Views on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with Shep Hyken, Customer Service and Experience Expert and NY Times Bestselling Business Author. What personally excites you the most about the retail industry? SH: The focus has gone beyond just…

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Helen Dickinson OBE expert panel image.

British Retail Consortium’s Helen Dickinson Shares her Views on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with Helen Dickinson OBE, Chief Executive of the British Retail Consortium. What personally excites you the most about the retail industry? HD: Retail is one of the most innovative industries in…

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Daniel Korschun expert panel image.

Professor and Author Dr. Daniel Korschun Shares His Views on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with Dr. Daniel Korschun, Associate Professor, Drexel University and author of We Are Market Basket.  What personally excites you the most about the retail industry? DK: At the heart of brick…

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The Lion’esque Group CEO Melissa Gonzalez Shares Her Views on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed. The following is from a recent interview with the founder and CEO of The Lion’esque Group, Melissa Gonzalez. What personally excites you the most about the retail industry? MG: The increasing commitment to creating consumer centric experiences. I…

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Bob Phibbs expert panel image.

Retail Doctor’s CEO Bob Phibbs Shares His Views on the Future of Retail

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with the CEO of the Retail Doctor Bob Phibbs. What personally excites you the most about the retail industry? BP: The opportunity to truly know the shopper and connect in a…

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Julia Raymond expert panel image.

Rethink Retail Editor-in-Chief Julia Raymond Shares her Thoughts on the Future of Retail 

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with the Editor In Chief of Rethink Retail Julia Raymond. What personally excites you the most about the retail industry? JR: Stores becoming more connected and focused on telling a brand…

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Bob Negen expert panel image.

Co-Founder of WhizBang! Retail Training Bob Negen Shares His Views on the Future of Retail 

This article is part of Raydiant’s new Future of Retail series which interviews the world’s leading retail experts to better understand how the industry has evolved and most importantly, where’s it’s headed.  The following is from a recent interview with Bob Negen, co-founder and visionary, WhizBang! Retail Training. What personally excites you the most about the retail industry? BN: The thing that I’m most excited about is a retail business’s…

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